Shipping policy
Shipping Policy
Last updated: 2 June 2026
Thank you for shopping with us.
Order Processing
Orders are typically processed within 1–5 business days after payment is received.
Shipping Times
As we work with international suppliers, estimated delivery times are:
- Australia: 2-5 (max 20) business days
- New Zealand: 7–25 business days
- United States: 7–20 business days
- Other countries: 10–30 business days
Delivery times are estimates and may vary due to customs, carrier delays, public holidays, or other circumstances beyond our control.
Tracking Information
Once your order has been shipped, tracking information will be sent to you via email when available.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly entered addresses.
Delayed or Lost Orders
If your order has not arrived within the estimated timeframe, please contact us and we will work with the shipping provider to investigate the issue.
Contact Us
For shipping enquiries, please contact:
Email: Slavic.lashes.brows@gmail.com